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Skilled people at your service
Customer service is often an underrated but unquestionably vital aspect of any business – and it is near impossible to…
Australian pink diamonds and the secondary market
JW Mag spoke with veteran secondary market jewellery specialist, Tim Goodman, about the latest market trends for Australian pink diamonds.…
A crash course in retargeting
The Australian Retailers Association is clear that ‘loyal customers are the key to long-term sustainability and growth’ (“A Crash Course…
A conversation with Keda
Keda Konsulting are brand agents for the Australasia and Asia jewellery markets. Managing watch and jewellery brands in the luxury…
Marketing step-by-step
Marketing can feel overwhelming, but breaking it down can make it a little easier. Here is a step-by-step marketing guide…
A new government, jobs and skills, the cost of living, and the silly season – what is going on?
Can anyone remember the last time we sailed into the end-of-year buying season with confidence and optimism? It’s been a…
Balancing a diverse workforce
Actions you can take to promote diversity and inclusion in your business.
An interview with Carson Webb
Please give us a bit of detail about your background. My background is primarily in jewellery retail. I started from…