Consumer News, Fashion The Art of Gifting. How Luxury brands use “Surprise and Delight” to Build Loyalty. What is the best gift you have ever received from another person? I would bet; you immediately had something spring…
Marketing When Friendly Turns Frightening: The Hidden Dangers of Untrained Sales Staff By Bart Ware. Who wants to hear a horror story? Working with a business owner recently, I suggested I mystery…